Terms & Conditions

Last updated: 29 September 2026

These terms govern your use of ohwavy.com and purchases from OhWavy. By using the website or placing an order, you agree to these terms, our Privacy Policy and our Returns & Refunds Policy.

Adult-use website

You must be at least 18 years old and legally capable of entering into a contract to use this website or buy our products. By ordering, you confirm that the recipient is an adult and that delivery is lawful at the destination.

Product information

We aim to present accurate descriptions, photographs, prices and availability. Screen colours, packaging and minor product details can vary. Wellness information is general and is not medical advice. Stop using a product if it causes discomfort and seek appropriate professional advice when needed.

Orders and acceptance

An order acknowledgement does not guarantee acceptance. We may cancel or limit an order because of stock errors, pricing mistakes, suspected fraud, payment failure, delivery restrictions or other reasonable operational concerns. If a paid order is cancelled, the eligible amount will be refunded to the original payment method where practicable.

Prices and payments

Prices are shown in Indian rupees and include or exclude taxes as stated at checkout. Delivery charges and discounts are shown before the order is placed. Available payment methods may include online payment, UPI, direct bank transfer or other options shown at checkout.

Delivery

Delivery estimates are provided in good faith and are not guaranteed. Delays may occur because of courier operations, location, weather, public holidays, address issues or events outside our reasonable control. You are responsible for providing a complete, accurate and serviceable delivery address.

Returns, refunds and hygiene

Returns are governed by our Returns & Refunds Policy. Because intimate wellness products are hygiene-sensitive, opened, used, unsealed or tampered products generally cannot be returned unless defective, damaged in transit or incorrectly supplied, subject to applicable law.

Acceptable use

You must not misuse the website, attempt unauthorized access, interfere with checkout or security, submit false information, infringe intellectual property, scrape the store excessively or use the service for unlawful activity.

Intellectual property

Website text, branding, layout, graphics and original media are owned by or licensed to OhWavy and may not be copied or commercially reused without permission.

Liability

To the extent permitted by law, OhWavy is not liable for indirect or consequential loss arising from website use, delivery delay, misuse of a product or failure to follow product instructions. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

Governing law and changes

These terms are governed by the laws of India, and disputes are subject to courts of competent jurisdiction. We may update these terms from time to time; the updated date will appear above.

Contact

Questions about these terms may be sent to info@ohwavy.com.