OhWavy policies

Privacy Policy

Clear information about your privacy, purchases and customer rights.

Last updated: 29 September 2026

This policy explains how OhWavy collects, uses and protects personal information when you visit ohwavy.com, create an account, place an order or contact us.

Information we collect

We may collect your name, billing and delivery address, email address, telephone number, order details, account information, support messages, device and browser information, IP address, cookie identifiers and website activity. Payment credentials are handled by the selected payment provider; we do not intentionally store complete card or UPI credentials on our website.

How we use information

To process payments, fulfil and deliver orders.
To provide order updates, customer service, returns and refunds.
To maintain accounts, wishlists and shopping preferences.
To prevent fraud, misuse and security incidents.
To improve website performance, products and customer experience.
To meet tax, accounting and legal obligations.
To send marketing only where permitted; you may opt out at any time.

Sharing of information

We share only the information reasonably necessary with service providers such as payment processors, hosting and security providers, analytics providers, email services, logistics partners and professional advisers. We may also disclose information where required by law, regulation, court order or to protect customers and the business.

Cookies and analytics

We use essential cookies for the cart, checkout, security and account functions. Analytics and advertising technologies may measure visits, device information and interactions. Browser settings can restrict cookies, but parts of the store may stop working correctly.

Retention and security

Information is retained only as long as reasonably needed for orders, customer service, legal compliance, fraud prevention and legitimate business records. We use appropriate administrative and technical safeguards, but no internet service can guarantee absolute security.

Your choices and rights

You may ask to access, correct or delete eligible personal information, withdraw marketing consent or raise a privacy concern. Some information must be retained for legal, tax, fraud-prevention or transaction-record requirements.

Children

OhWavy is intended only for adults aged 18 years or older. We do not knowingly sell to or collect personal information from children.

Contact

For privacy questions or requests, email info@ohwavy.com or use our contact page.