Discreet Packaging

Last updated: 29 September 2026

Your privacy matters at every stage of an OhWavy order. We use plain outer packaging and careful order handling so your purchase remains confidential.

Plain outer packaging

Orders are shipped in a plain, securely sealed parcel. The outside does not display product names, product photographs or intimate-wellness branding. Information required by the courier or by law, such as the recipient, delivery address, tracking label and shipment declarations, may still appear.

Shipping labels and courier handling

The shipping label contains only the information reasonably required to deliver your parcel. Courier partners receive the delivery details needed to complete the shipment, but they are not given your complete shopping history.

Billing and payment privacy

Payments are processed through the payment method selected at checkout. Banks, UPI providers and payment processors may display a lawful merchant or transaction description. OhWavy cannot control wording generated by your bank or payment provider.

Order communication

Order confirmations and delivery updates may include the information needed to identify your order. Use an email address and telephone number that only you can access. Our support team treats product and order enquiries confidentially.

Damaged or opened parcels

If your parcel arrives opened, damaged or incorrectly sealed, photograph the parcel before use and contact us promptly through the contact page. Do not use a product that appears damaged or tampered with.

Questions

For a private packaging or delivery enquiry, email info@ohwavy.com.